Returns & Exchanges
Returns & Exchanges Policies
Returns: 15 days
Items must be unworn, undamaged, and in their original condition.
If for any reason you are not satisfied with your purchase and would like to return any product, please email for pre-approval within 14 days of receipt. Items must then be returned and received within 7 days of pre-approval. The refund will the processed upon receipt of the item/items. You will be refund the amount you paid minus the shipping costs incurred. .***Items purchase during the holiday shopping season (November 1st - December 31st) maybe be returned through January 15th. If you did receive free shipping on your order, your refund will be equal to what you paid minus the shipping cost incurred sending you the item
EXCHANGES: If you would like to exchange any product purchased on fashionstones.com, please email to firstname.lastname@example.org for pre-approval within 30 days of receipt of item (that would be the date you received the item via USPS- based on tracking number) The item/items that are pre-approval for exchange needs to be received within 7 days. ***Items purchase during the holiday shopping season (November 1st - December 31st) maybe be exchanged through January 15th.
INSTRUCTIONS FOR SHIPPING EXCHANGES OR RETURNS:
Customers are responsible for all shipping charges for exchanges and returns.
Please pack the item(s) well to protect from damage during shipping.. Please pack the item(s). in box or padded envelope . Insuring your package and procuring a tracking number is recommended.
Be sure to include a note in the package with the exchange/return details, your email, and return shipping address.
THANK YOU for you attention to the above.